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svg{width:16px}.account-button .mock-label{font-size:.58rem;padding:0 4px}.shell{display:block;padding:27px 22px 32px}.rail-heading .eyebrow{font-size:.58rem;margin-bottom:7px}.rail-heading h1{font-size:1.5rem;line-height:1.5;letter-spacing:0}.rail-heading h1 br{display:none}.rail-heading>p{font-size:.8rem;line-height:1.8;margin-top:8px}.desktop-only{display:none}.stepper{flex-direction:row;margin:24px 0 26px;justify-content:space-between;gap:3px}.stepper li{display:flex;flex-direction:column;align-items:center;font-size:.68rem;gap:7px;flex:1;padding:0;line-height:1.5;white-space:nowrap}.stepper li:not(:last-child):before{left:calc(50% + 17px);right:calc(-50% + 17px);width:auto;top:14px;height:1px;bottom:auto}.step-sub{display:none}.step-dot{width:29px;height:29px;font-size:.76rem}.rail-note{display:none}.rail-art{display:none}main{border-top:1px solid var(--line);padding-top:25px}.section-heading{padding-bottom:23px}.section-heading .eyebrow{display:none}.section-heading h2{font-size:1.25rem}.section-heading>p{font-size:.81rem;margin-top:8px}.type-field>legend{font-size:.83rem}.required,.optional{font-size:.61rem;margin-left:5px}.request-type{padding:15px 13px;min-height:86px;gap:10px}.type-copy strong{font-size:.86rem}.type-copy small{font-size:.7rem;line-height:1.6}.form-divider{margin:29px 0 20px}.form-divider h3{font-size:1rem}.form-divider span{font-size:.7rem}.field{margin-bottom:22px}.field>label:not(.checkline):not(.upload-area),.conditional>label:not(.checkline){font-size:.86rem}.hint{font-size:.76rem}input:not([type=checkbox]):not([type=radio]):not([type=file]),select,textarea{font-size:1rem;min-height:49px;padding:11px 12px}.checkline{font-size:.78rem;gap:9px}.date-fields{gap:12px;grid-template-columns:1.25fr 1fr}input[type=date],input[type=time]{font-size:.9rem!important}.exchange-board{grid-template-columns:1fr;gap:15px}.exchange-heading h4{font-size:.92rem}.exchange-side{padding:14px 13px}.selected-item strong{font-size:.7rem}.small-check{font-size:.72rem}.evidence-guide{padding:16px 14px}.example-buttons{grid-template-columns:1fr 1fr;gap:7px}.example-button{padding:9px 8px;font-size:.7rem;gap:6px;min-height:65px}.example-mini{font-size:1.1rem}.example-button small{font-size:.57rem}.external-icon{font-size:.95rem}.evidence-guide>p{font-size:.75rem}.caption{font-size:.64rem!important}.form-actions{padding-top:21px;margin-top:27px}.form-actions .primary{flex:1}.form-actions .action-spacer{display:none}.button{min-height:49px;font-size:.87rem;padding:12px 20px}.autosave-note{font-size:.65rem;text-align:center}footer{margin:0 22px;padding:20px 0;display:flex;flex-direction:column;gap:7px;font-size:.58rem}.error-summary{padding:15px}.error-summary h2{font-size:.95rem}.error-summary ul{font-size:.75rem}dialog{width:100%;max-width:100%;max-height:92dvh;margin:auto 0 0;border-radius:13px 13px 0 0;border:0}.dialog-top{padding:21px 20px 16px}.dialog-top h2{font-size:1.1rem}.dialog-top .eyebrow{font-size:.61rem}.icon-button{min-width:36px;height:36px;font-size:1.5rem}.picker-tools{padding:15px 20px 10px}.search-box input{font-size:.88rem!important}.sprite-grid{padding:3px 20px 17px;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;min-height:180px}.sprite-choice{min-height:127px;padding:8px 5px}.sprite-choice img{width:54px;height:54px;margin-top:5px}.sprite-choice strong{font-size:.68rem}.sprite-choice small{font-size:.56rem}.sprite-choice input{width:15px;height:15px;left:6px;top:6px}.dialog-bottom{padding:13px 20px max(15px,env(safe-area-inset-bottom));gap:10px}.dialog-bottom p{font-size:.62rem;max-width:135px}.dialog-bottom .button{padding:11px 20px;font-size:.81rem}.example-content{padding:15px 20px 20px}.fiction-banner{font-size:.65rem}.example-content>p{font-size:.8rem}.image-previews{gap:8px}.success-summary{grid-template-columns:112px 1fr;font-size:.77rem}#success{padding-top:15px}#success h2{font-size:1.5rem}.review-block dd{font-size:.83rem}.review-block dt{font-size:.72rem}.consent{font-size:.78rem}}@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}@media print{.site-header,.service-ribbon,.rail,.form-actions,footer,dialog{display:none}.shell{display:block;padding:0}.form-step[hidden]{display:block!important}.field input,textarea{border:1px solid #aaa}body{font-size:12px}}
/* v1.1 requested refinements */
.request-type:has(input:checked){box-shadow:none}.header-tools{display:flex;align-items:center;gap:12px}.language-control select{min-height:39px!important;width:145px!important;font-size:.76rem!important;padding:7px 26px 7px 10px!important}.status-link{background:none;border:0;color:var(--blue);padding:10px;font-size:.8rem;font-weight:650}.visually-hidden{position:absolute;width:1px;height:1px;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.utc-fixed{border:1px solid var(--line);background:#f5f7fb;padding:12px 14px;border-radius:5px;display:flex;gap:15px;align-items:center}.utc-fixed strong{font:700 1rem Arial,sans-serif}.utc-fixed span{font-size:.78rem;color:var(--muted)}.exchange-heading{min-height:78px}.exchange-heading h4{max-width:92%;font-size:.84rem}.ticket-panel{padding:20px;background:var(--pale);border:1px solid var(--line);margin:24px 0}.ticket-panel>span{font-size:.85rem;display:block}.ticket-panel>strong{font:700 .95rem/1.8 monospace;display:block;overflow-wrap:anywhere;margin:8px 0 17px}.status-content{padding:24px 26px;overflow:auto}.status-content>label{display:block;font-size:.85rem;font-weight:700;margin:15px 0 8px}.status-content>.button{margin-top:15px}#status-result{border:1px solid var(--line);padding:17px;margin-top:24px;background:#f7f9fc}#status-result h3{font-size:1.03rem}#status-result p{font-size:.85rem;color:var(--muted);margin-top:8px}.review-image-group{margin-top:12px}.review-image-group>span{display:block;font-size:.8rem;color:var(--muted);margin-bottom:8px}.review-image-group .image-previews img{width:100%;aspect-ratio:1.4;object-fit:contain;background:#f5f7fb;border:1px solid var(--line);border-radius:4px}.review-image-group figcaption{font-size:.7rem;overflow-wrap:anywhere}.review-image-group figure{margin:0}.evidence-upload{margin-top:26px}.upload-summary{border-top:1px solid var(--line);padding-top:12px;margin-bottom:24px}[dir=rtl] .rail-note,[dir=rtl] .guide-title,[dir=rtl] .checkline{text-align:right}[dir=rtl] .count{right:auto;left:0}[dir=rtl] .conditional{padding-left:0;padding-right:16px;border-left:0;border-right:3px solid var(--line)}[dir=rtl] .search-box svg{left:auto;right:14px}[dir=rtl] .search-box input{padding-left:13px!important;padding-right:41px!important}[dir=rtl] .autosave-note{text-align:left}[dir=rtl] .sprite-choice input{left:auto;right:8px}[dir=rtl] .image-tile button{right:auto;left:5px}[dir=rtl] .example-button{text-align:right}[dir=rtl] .external-icon{margin-left:0;margin-right:auto}
@media(max-width:650px){.site-header{height:auto;min-height:97px;padding-top:15px;padding-bottom:13px;align-items:flex-start;gap:10px}.header-tools{gap:6px;flex-wrap:wrap;justify-content:flex-end;max-width:235px}.header-tools .language-control{order:0}.header-tools .status-link{order:2;padding:4px 5px;font-size:.67rem}.header-tools .account-button{order:1;font-size:.62rem;min-height:34px}.language-control select{width:125px!important;font-size:.67rem!important;min-height:34px!important;padding:5px 22px 5px 8px!important}.exchange-heading{min-height:62px}.exchange-heading h4{max-width:100%;font-size:.9rem}.status-content{padding:18px 20px}.ticket-panel{padding:16px}.ticket-panel>strong{font-size:.85rem}.example-buttons{grid-template-columns:1fr}.example-button{font-size:.8rem}.example-button small{font-size:.67rem}.status-link{font-size:.7rem}}
@media(max-width:650px){.stepper li{white-space:normal;min-width:0;text-align:center}.stepper li>span:last-child{overflow-wrap:anywhere}.stepper .step-dot{flex-shrink:0}[dir=rtl] .stepper li:not(:last-child):before{right:calc(50% + 17px);left:calc(-50% + 17px)}}
/* v1.2: clear first action and direct-tap reasons */
.shell.landing-mode{display:block;max-width:1100px;padding-top:48px;padding-bottom:70px}.landing-mode main{border-top:0;padding-top:0}.landing-heading{max-width:680px;margin:0 auto 30px;text-align:center}.landing-heading h1{font-size:1.8rem;outline:none}.landing-heading p{font-size:.93rem;color:var(--muted);margin-top:12px}.entry-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px}.entry-action{border:1px solid #aab7ca;border-radius:7px;background:white;padding:27px 23px;min-height:236px;display:flex;flex-direction:column;text-align:start;color:var(--ink);gap:14px;box-shadow:none}.entry-action:hover{background:#f4f7fc;border-color:var(--blue)}.entry-number{font:700 .8rem Arial,sans-serif;color:var(--muted);letter-spacing:.08em}.entry-action strong{font-size:1.18rem;line-height:1.6}.entry-action>span:last-child{font-size:.85rem;color:var(--muted);line-height:1.85}.landing-note{text-align:center;color:var(--muted);font-size:.78rem;margin-top:26px}.home-link{padding:0 0 16px;text-align:start;margin-bottom:9px}.reason-options{display:flex;flex-direction:column;gap:10px}.reason-choice{display:flex;align-items:flex-start;gap:12px;padding:14px 15px;border:1px solid #aab7ca;border-radius:5px;min-height:54px;cursor:pointer;font-size:.9rem}.reason-choice:has(input:checked){background:var(--pale);border-color:var(--blue)}.reason-choice input{flex-shrink:0;margin-top:4px}.reason-choice span{line-height:1.75}.reason-choice:focus-within{outline:3px solid #db9b00;outline-offset:3px}#sprite-dialog-title{outline:none}
@media(max-width:650px){.shell.landing-mode{padding-top:29px;padding-bottom:37px}.landing-heading{text-align:start;margin-bottom:23px}.landing-heading h1{font-size:1.45rem}.landing-heading p{font-size:.82rem}.entry-actions{grid-template-columns:1fr;gap:13px}.entry-action{min-height:133px;padding:18px 19px;gap:7px}.entry-action strong{font-size:1.04rem}.entry-action>span:last-child{font-size:.77rem}.entry-number{font-size:.7rem}.landing-note{font-size:.7rem}.reason-choice{font-size:.86rem;padding:14px 12px}.home-link{font-size:.78rem}}
.entry-icon{width:42px;height:42px;display:flex;align-items:center;justify-content:center;color:#314e79;margin-bottom:2px}.entry-icon svg{width:33px;height:33px}.entry-action{padding-top:23px}.entry-action .entry-icon+strong{margin-top:2px}@media(max-width:650px){.entry-action{position:relative;padding-inline-start:72px;min-height:123px;justify-content:center}.entry-icon{position:absolute;inset-inline-start:18px;top:22px;width:37px;height:37px}.entry-icon svg{width:29px;height:29px}}
/* v1.4: one centered vertical composition for each entry choice */
.entry-action{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:26px 22px;min-height:245px;gap:10px}.entry-icon{position:static;inset:auto;top:auto;left:auto;right:auto;margin:0 0 6px;width:43px;height:43px;flex-shrink:0}.entry-icon svg{width:33px;height:33px}.entry-action strong{display:block;max-width:100%;margin:0!important;text-align:center}.entry-action>span:last-child{max-width:30ch;text-align:center}.form-step[data-step="0"] .form-divider:first-of-type{margin-top:8px}@media(max-width:650px){.entry-action{padding:20px 18px;min-height:177px;gap:8px}.entry-icon{width:37px;height:37px;margin-bottom:4px}.entry-icon svg{width:30px;height:30px}.entry-action strong{font-size:1.02rem}.entry-action>span:last-child{font-size:.77rem}}
/* v1.5: evidence preflight and screenshot-friendly receipt */
.language-control{display:flex;align-items:center;gap:8px}.language-icon{width:21px;height:21px;flex-shrink:0;color:var(--muted)}.site-header{align-items:center}.header-tools{max-width:none}.preflight-heading{margin-bottom:24px}.preflight-heading h1{font-size:1.6rem}.preflight-heading>p{margin-top:13px;color:var(--muted);font-size:.92rem}.preflight-examples{display:grid;grid-template-columns:1fr 1fr;gap:23px;margin:25px 0 17px}.preflight-examples h2{font-size:1rem;margin-bottom:7px}.preflight-examples p{font-size:.8rem;color:var(--muted);margin-bottom:12px}.preflight-preview{padding:0;border:1px solid var(--line);border-radius:5px;overflow:hidden;background:#f5f7fb;display:block;width:100%;color:var(--blue)}.preflight-preview img{width:100%;height:auto;display:block}.preflight-preview span{display:block;padding:9px 12px;font-size:.8rem;font-weight:650}.preflight-confirm{padding:18px 0;border-top:1px solid var(--line);margin-top:22px;font-size:.9rem}.example-privacy-note{background:#eef3fa;color:var(--ink);font-size:.76rem;padding:10px 12px;margin-bottom:15px}.example-image-wrap{overflow:auto;max-height:62dvh;background:#eef2f8;border:1px solid var(--line)}.example-image-wrap img{border:0!important;border-radius:0!important;max-width:100%}.example-image-wrap img.is-zoomed{width:auto!important;max-width:none!important}.receipt{max-width:560px;margin:0 auto 22px;border:1px solid #8397b4;border-radius:12px;padding:25px 27px;background:white;text-align:center;box-shadow:0 4px 14px #15243c0a}.receipt-header{display:flex;justify-content:space-between;gap:15px;align-items:center;padding-bottom:20px;border-bottom:1px dashed #aab8cb;margin-bottom:23px}.receipt-brand{font:800 .85rem Arial,sans-serif;letter-spacing:.08em}.receipt-label{font-size:.72rem;color:var(--muted)}#success .receipt h2{font-size:1.55rem;margin:0 0 8px}#success .receipt p{font-size:.76rem}.receipt-save{margin:0!important}.receipt-qr{display:flex;align-items:center;flex-direction:column;margin:18px 0 21px;min-height:220px}.receipt-qr img{width:232px;height:232px;display:block;max-width:100%}.receipt-qr>span{font-size:.72rem;color:var(--muted);margin-top:2px}.receipt-number{padding-top:20px;border-top:1px dashed #aab8cb}.receipt-number>span{display:block;font-size:.73rem;color:var(--muted)}.receipt-number>strong{display:block;font:700 .88rem/1.8 monospace;overflow-wrap:anywhere;margin:8px 0 15px;letter-spacing:.02em}.receipt-number .button{font-size:.8rem;min-height:43px}.receipt-warning{border-top:1px solid var(--line);padding-top:16px;margin-top:20px!important;color:var(--ink)!important;font-weight:650;line-height:1.8}.receipt-explainer{font-size:.68rem!important;line-height:1.8}.receipt-info{font-size:.78rem!important}#success>.button{margin-top:13px}@media(max-width:650px){.site-header{min-height:80px}.header-tools{max-width:190px}.language-control{gap:6px}.language-icon{width:19px;height:19px}.preflight-heading h1{font-size:1.28rem}.preflight-heading>p{font-size:.82rem}.preflight-examples{grid-template-columns:1fr;gap:24px}.preflight-examples h2{font-size:.94rem}.preflight-confirm{font-size:.83rem}.receipt{padding:21px 18px}.receipt-header{padding-bottom:15px;margin-bottom:21px;gap:8px}.receipt-brand{font-size:.78rem}.receipt-label{font-size:.65rem}.receipt-qr img{width:218px;height:218px}.receipt-number>strong{font-size:.76rem}.receipt-warning{font-size:.71rem!important}}

/* Production service states reuse the accepted typography and color palette. */
.service-notice,.submission-notice{background:var(--pale,#edf4fa);border:1px solid var(--line,#d7e2ec);border-radius:12px;padding:14px 18px;margin:12px 0;line-height:1.7}.service-notice button{margin-inline-start:12px}.pending-code{font-size:.8rem;overflow-wrap:anywhere}.privacy-notice p+p{margin-top:10px}#turnstile-widget{margin:20px 0;min-height:0}button:disabled{cursor:wait;opacity:.6}#status-updated{margin-top:12px}.form-step[aria-busy=true]{opacity:.8}

.brand-logo{display:block;object-fit:contain;width:52px;height:52px;flex:none}.receipt-brand{display:flex;align-items:center;gap:8px}.receipt-logo{object-fit:contain;flex:none}